5 Top Customer Service Articles For the Week of January 25, 2021
ShepHyken
JANUARY 25, 2021
My friend and innovation guru Josh Linkner has his version of the same principle, which he calls Rule 105. The author focuses on retail, but I see this way of thinking working for just about every type of business. 5 Step Plan to Create the Perfect Guest Experience by Patrick Landman. How will CX evolve in 2021?
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