5 Top Customer Service Articles For the Week of January 25, 2021
ShepHyken
JANUARY 25, 2021
My friend and innovation guru Josh Linkner has his version of the same principle, which he calls Rule 105. It’s prime time for retailers to grow an Amazon-level loyalty program by Tom Caporaso. My Comment: Here’s a great article about customer loyalty. Some loyalty programs create emotional connections.
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