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Verint’s Dan Bodner, CEO, will present the opening keynote “Artificial Intelligence—Applications and Customer Engagement” at The Center of Excellence, Wireless and Information Technology (CEWIT) conference on November 7 at Stony Brook University’s CEWIT facility in Stony Brook, New York.
A recent Newsday article spotlighted Verint CEO Dan Bodner describing how artificial intelligence will help shape the future of customer service. This translates to organizations such as banks placing a high value on customer engagement. Artificial intelligence is a technology that could have a very big impact on this industry.”.
Earlier in my career I managed the contact center workforce optimization group at one of the major North American wireless companies. However, the opportunity exists now more than ever for you to help amplify how automation and AI can drive broader business and workforce optimization at your organization.
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