Seeking a New VOC Vendor? Here’s How to Make the Transition
CloudCherry
JANUARY 22, 2020
A recent Forrester white paper entitled How to Transition Your Voice-Of-The-Customer Vendor explains that “failure is not always the vendor’s fault.” Not Acting on Insights. Failure to translate insights into action. Not Monitoring Changes in Customer Perception. Unproven ROI.
Let's personalize your content