Getting CEM Buy-In at Large-Sized Businesses: 3 Tips from those in the Know
Clarabridge
AUGUST 26, 2015
We looked to three Customer Experience (CX) professionals for tips on how to get buy-in at larger companies: Kim Zieroth, Senior Customer Loyalty Manager at GE Healthcare; Cheryl Cargill, Customer Insights and Text Analytics Leader at GE Power and Water; and Mason Nelder, Director of Social Media and Digital Strategy at Verizon.
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