Customer Insights Entertainment Guest Experience 
InMoment XI
SEPTEMBER 25, 2024
The company’s ability to make strategic adjustments based on customer insights is invaluable to providing the ultimate event experience.” — Sydney Friedkin Consumer Insights Analyst, Tough Mudder Inc.
North Highland
SEPTEMBER 16, 2019
New leads came easily, and an aggressive customer identification and acquisition process wasn’t always necessary. Brands were able to target hotel guests, resort partners, or travelers who enjoyed certain types of destinations or entertainment. Part of this process is optimizing IT operations for efficient data delivery.
DCX
OCTOBER 22, 2024
How quickly are you able to generate ideas, test them, and extract insights? What valuable customer insights have you gained? The Competitive Advantage of Embracing Failure Companies that welcome failed ideas often lead the pack in customer experience. Take the story of a certain mouse-eared entertainment company.
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