Remove Customer Insights Remove Guest Experience Remove Management Remove Omni-Channel
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InMoment named Leader in Forrester Wave™: Text Mining and Analytics, Q2 2024: A Comprehensive Breakdown

InMoment XI

Omnichannel CX Analytics: Processes text from surveys, social media, voice, reviews, chat, email, and more to understand VOC, trends, and emerging topics, often paired with metrics to analyze impact and churn. In 2023, we invested significantly in R&D, delivering 126 new features.

Analytics 260
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Take a Bite out of Interactions Guest Experience Platform for Food Services

Interactions

We are excited to announce the launch of the Guest Experience Platform (GXP), our new product for Food Services. For more than a decade, we have been a market leader in building Conversational AI applications for enterprise customer care. The Guest Experience Platform (GXP). GXP never has a bad day.