InMoment XI

JUNE 5, 2024

Client Testimonials The use of InMoment AI will allow us to easily analyze feedback in all of its forms to receive more detailed and immediate insight from a wider variety of guest experiences. Visit our website to learn more about our offerings and why the world’s most customer-centric brands trust InMoment.

Analytics 195

Analytics Effort Score Social Media Innovation 195

InMoment XI

JULY 16, 2024

Platforms like X, Meta/Insta, YouTube, and Google shape brand perceptions and impact purchasing decisions, directly affecting your ROI. Customers expect not only to be heard but also understood and swiftly responded to. They can engage with their audience, respond to feedback, and make informed improvements based on customer insights.

Tips 195

Tips Management Social Media Hotels 195

InMoment XI

JULY 16, 2024

Platforms like X, Meta/Insta, YouTube, and Google shape brand perceptions and impact purchasing decisions, directly affecting your ROI. Customers expect not only to be heard but also understood and swiftly responded to. They can engage with their audience, respond to feedback, and make informed improvements based on customer insights.

Tips 195

Tips Management Social Media Hotels 195

North Highland

SEPTEMBER 16, 2019

Analyzing and acting on customer insights is often the piece of the process that resonates most with executives in the C-suite. Collecting insights is a complex process and relating the findings to a strong business strategy is key to securing buy-in from executives.

Travel 45

Travel ROI Entertainment CRM 45

Happy or Not

APRIL 1, 2025

At the same time, the experience remains fresh in the customers mind. Real-time feedback allows businesses to collect customer feedback at the moment of interaction, leading to more accurate customer insights and actionable data. What makes real-time feedback so effective?

Feedback 36

Feedback Net Promoter Score Effort Score Customer Retention 36

DCX

OCTOBER 22, 2024

Learn More "But how do I show ROI on failures?" How quickly are you able to generate ideas, test them, and extract insights? What valuable customer insights have you gained? Today, an evolved version of this system is central to Disney's guest experience, laying the groundwork for Disney Genie and Lightning Lane.

Social Media 52

Social Media e-support Innovation Course 52