Customer Journeys Gamification Travel 
CSM Magazine
MARCH 14, 2025
Whether its a family racking up travel points together or a group of friends sharing dining perks, the idea of shared accounts builds deeper brand loyalty. The Evolution of Gamified Loyalty Programs Gamification has become a core strategy in modern loyalty programs, blending elements of playfulness with customer engagement.
DCX
DECEMBER 29, 2024
billion wearable tech superstar, has cracked the code on gamification. Think about the tiny moments of delight you could add to your customer’s journey. The big takeaway: Gamification works because it makes the boring stuff fun. Cracking the code on this is all about better data and smarter journey mapping.
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SurveySensum
JULY 14, 2020
Head of Customer Experience for UL EHS, Co-Founder of CX Accelerator, and CEO of Officium Labs, Nate Brown is an ICMI Top 50 Thought Leader. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.
Kustomer
FEBRUARY 18, 2021
Journey Mapping with Employees in Mind. Journey mapping has become quite a hot topic in the customer experience world as of recently. Typically, a journey map includes every touch point of the process it takes for a customer to achieve a goal within the brand. Like that’s crazy.”
Currency Alliance
MAY 20, 2024
Banks, just like travel companies, are emotionally important in peoples’ lives. But most people, of most income levels, would like lounge access, access to special concerts or events, a periodic thank you, a reduced interest rate, or a travel voucher from someone like DragonPass. as well as travel.
Currency Alliance
JUNE 19, 2019
Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. Points are perceived by customers as a kind of currency; underperforming loyalty brands, equally, prioritize this purely transactional insight. A few – such as Tarte, a US cosmetics brand – are way ahead of the game.
SurveySparrow
JULY 5, 2022
Airbnb offers a great experience for travelers. Its homepage design offers everything that a traveler is looking for. Even if you don’t know where you want to travel, it offers a plethora of nearby destinations. It uses gamification to keep people hooked to the app. Booking experience offered by Airbnb. Prototyping.
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