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ViiBE Blog

AUGUST 11, 2021

With a simple web link, customers can connect to a representative on nearly any device. Since ViiBE is based on secure WebRTC technology , the customer must approve requests to access a camera or share their screen. . This possibility allows a representative to find customer information and updates to company procedures quickly.

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Magellan Solutions

AUGUST 5, 2021

Detailed call recording and logging. • Customer Relationship Management (CRM) Software. While some companies invest in physical intercoms for internal communication, this isn’t possible for a virtual call center. Reducing the number of documents. . $99 – $599/month. KOOKOO CloudAgent.

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