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travel and tourism industry at least $24 billion in foreign spending alone. This developing crisis is wreaking havoc on contact centers who are now struggling to keep up with a sudden influx of inquiries and cancelations while simultaneously strategizing on ways to keep customers informed, engaged and loyal.
This CRM solution offers customerservice and social media integrations, knowledge management for digital self-service, conversational bots and more. Travel and Tourism. With audio and video chat, confidential information can be passed securely from customer to agent.
Demand for hotels and tourism has transformed dramatically alongside changes in consumer behaviour. FrequentStay features a variety of self-service wizards that can manage promotions with communications automatically triggered to be sent out by specific events.
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