Customer relationships Gamification Loyalty Programs 
InMoment XI
DECEMBER 10, 2024
Invest in Customer Loyalty Strong customer loyalty is key to reducing churn. 64% of loyal customers are more likely to purchase frequently. Besides improving customer experiences, you can encourage loyalty with rewards and incentives. This connection encourages long-term relationships.
Optimove
JANUARY 6, 2025
When First Timers Make a Second Purchase: 39% of fashion and beauty customers return to make a second purchase within the first month, and 62.5% return to repurchase within three monthstarget this window to boost loyalty. Higher Spend: Repeat customers spend 23% more per order than one-time buyers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Lumoa
FEBRUARY 9, 2023
It encompasses activities such as customer retention, customer loyalty programs, customer feedback surveys, customer reviews and ratings, customer panel discussion groups, customer support services, and more.
rethinkCX
FEBRUARY 17, 2025
Gamification & Community Building Engaging customers through gamification, rewards, and exclusive communities boosts long-term loyalty. Examples include: Loyalty programs that reward continued subscriptions. According to Zuora, businesses with flexible pricing see 20-30% higher retention rates.
rethinkCX
FEBRUARY 17, 2025
Consistency & Trust Trust is a major factor in brand loyalty. Customers expect consistent quality, service, and communication. Businesses that maintain a clear brand message and deliver on their promises build long-term customer relationships ( PwC ). Blockchain-based rewards programs for more transparency.
ShepHyken
MAY 26, 2023
She writes about next-generation loyalty programs and how they can enhance customer experience. These programs revolutionize how businesses engage and retain customers by incorporating elements such as gamification, personalization, experiential rewards, and social loyalty.
Kitewheel
JULY 27, 2020
Why Customer Loyalty Programs Matter. Customer loyalty programs influence the likelihood that a customer will continue purchasing from a given company rather than their competition. So, what makes a customer loyal to a brand? The Benefits of Loyalty Programs .
Expert insights. Personalized for you.
195 
Let's personalize your content