Customer relationships Gamification Webinar 
InMoment XI
DECEMBER 10, 2024
Educate Your Customers Customers who understand how to capture value through your product are more likely to stay long-term. Leverage guides, webinars, video tutorials, and newsletters to inform customers. Another benefit of educating your customers is brand credibility.
Experience Investigators by 360Connext
JUNE 22, 2021
Five ways to understand at-risk customers. You may not be able to stop all of your at-risk customers from leaving you, but you can learn a lot about how to avoid putting future customer relationships at risk! Identify what happens when a customer defects. Others might be motivated by gamification.
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ChurnZero
MARCH 7, 2025
For B2B SaaS companies, a strong community is a key component to building great customer relationships. And, with automation and scaled customer success becoming more common in SaaS , a community is a great way to provide customers who may not have a CSM with the resources necessary to succeed.
ChurnZero
AUGUST 13, 2021
Plus, we cover how to ensure you don’t just add complexity with more tools, but actually use your data to enhance the customer experience through better decision-making. During the webinar, we discuss: What a Customer Success tech stack is and why you should care. If you missed the webinar, you can watch it on-demand. .
NobelBiz
FEBRUARY 27, 2024
Net Promoter Score (NPS) : NPS gauges customer loyalty by asking how likely customers are to recommend a company’s products or services. It provides insight into the overall customer relationship and satisfaction. Achieving these goals requires a special balance between the human touch and technological innovation.
NobelBiz
AUGUST 28, 2023
The idea to put together this article was inspired by one of our webinars, where Christian Montes and Mike McGuire shared some amazing insights about what makes a contact center tick and how to increase its overall metrics and performance. Watch the entire on-demand Webinar episode here. Tired of agent turnover and engagement woes?
ChurnZero
APRIL 8, 2020
Address customer concerns head on, offering transparency and the opportunity to build trust. Engage customers with rewards, badges, and gamification features. Communities also achieve amazing SEO results, which adds another string to your “using customer advocates as a marketing strategy” bow.
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