How to Use CX Metrics to Find Bottlenecks to Product Led Growth
InMoment XI
JUNE 14, 2022
Let’s explore each metric to understand how it can help you identify and address bottlenecks, with real-world examples from our customers. Net Promoter Score (NPS): Loyalty and More. For detailed information on how to calculate NPS, and what the number really means, take a look at our Net Promoter Score post.
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