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Your customerretention is super important to your bottom line—after all, customer loyalty is well-known for being more valuable than customer acquisition. With stakes this high, it’s essential that you build a solid customerretention plan that can lead to long-term customer loyalty.
DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. He is a leading contributor to Tourism, Hospitality and Service Industries alike. He brings a wealth of knowledge and hands-on experiences to his keynotes and seminars.
Kate was named to Huffington Posts’ Top 100 CustomerService Pros, to Simplr’s list of top customer experience superstars in 2018, and to ICMI’s Top 50 Customer Experience Thought Leaders of 2017. Myra Golden is the founder of Myra Golden Seminars, LLC. Kate Leggett. Myra Golden.
As the name implies, CustomerService Training refers to teaching, training, and cultivating all those employees that interact with customers so that they can drive successful delivery of delightful and positive customer experiences. . Training for customerservice can comprise a lot of things such as: Tutorials.
Kate was named to Huffington Posts’ Top 100 CustomerService Pros, to Simplr’s list of top customer experience superstars in 2018, and to ICMI’s Top 50 Customer Experience Thought Leaders of 2017. Myra Golden is the founder of Myra Golden Seminars, LLC. Kate Leggett. Myra Golden.
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