Remove Customer Retention Remove Handbook Remove Return on Investment
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Customer Onboarding — Measuring Time To Value

Education Services Group

This might come when their free trial no longer meets their needs and they decide to sign up for more features, or after you complete a major project that shows a clear return on investment. Download our guide, Lead Nurture How-To Handbook. Learn to turn more leads into sales with timely and targeted nurturing.

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What Does It Take To Be a Client Success Specialist? Which Are the Top 5 Books on Client Success?

SmartKarrot

Client success occurs when your clients perceive the ROI (return on investment) they seek from your offering. Keeping customers satisfied is now the job of the client success specialist because customers are expecting more from the things they purchase and because products are becoming more complex.