Remove Customer Retention Remove Infographics Remove Rewards Programs
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The role of emotions in CX and how you can use them to design better experiences

ECXO

Social Proof: Social proof, such as customer reviews or celebrity endorsements, can evoke feelings of trust and security, engaging the amygdala and increasing your brand’s credibility. Reward Programs: The anticipation of rewards can stimulate the amygdala.

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Supermarkets: How to Build a Winning Loyalty Program

Currency Alliance

Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app. A winning program in the grocery sector. Foundations for success.

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The 5 Stages of the eCommerce Customer Journey in 2023

SurveySparrow

Make infographics that incorporate key ideas, points, statistics, etc. By increasing customer retention just by 5%, you can boost profits by more than 100%, according to a study by Harvard Business Review. This stat is a telling statement of the importance of having loyal customers. Create how-to and educational videos.