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Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customerretention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes. LinkedIn : [link].
For more than 2 decades, Catherine has led the highest Customer Success executive positions at world’s best organizations. A thought leader and a remarkable writer, she has published several blogs, eBooks, and whitepapers around customerretention and customer health. Curtis Bingham. Andrew Michael. Swati Garg.
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