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How to Improve Healthcare Customer Service: Key Strategies and Techniques

CSM Magazine

In this article, we look at some key strategies and techniques for providing excellent patient care. According to a survey by Accenture , 25% of patients have switched healthcare providers due to poor customer service. To improve customer service, it’s essential to invest in continuous training for nurses.

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How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. John has remained a loyal customer of a New York City optician since 1996. Conclusion.

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How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. John has remained a loyal customer of a New York City optician since 1996. Conclusion.

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The Complete Customer Service Training Guide

ProProfs Chat

If you fail to acknowledge them when creating the best customer service training program for e mployees, you can end up facing consequences like: Losing more than 50% of customers who end up leaving because of poor customer service. Expert lectures. Activities. Presentations. Study sessions and lots more.