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The Ultimate List Of Call Center Services In The Philippines

Magellan Solutions

Call center services in the Philippines cater to different business needs. There are common services such as customer service, technical support, sales, and lead generation. Meanwhile, some services are more unusual than the others but might be the specific support that you need for your business.

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Customer service challenges of remote work

ViiBE Blog

Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now 2. 5 Remote work challenges 2.1. Read now 2.2. can pitch in.

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Customer service challenges of remote work

ViiBE Blog

Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Today, according to Gartner , 76% of customer service and support functions have 80% to 100% of their staff working from home. Read now 2.2. can pitch in.

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Shorten Your Response Time With Live Chat Support

Magellan Solutions

According to a survey by Harris interactive , 75% of customers feel that it takes too long for them to get in touch with a customer service representative. Fortunately, live chat support can solve this issue. Outsourcing your live chat support from a reliable company lessens the risk of losing 75% of your market.