Customer Service Strategies Innovation Seminar 
Customer Guru
AUGUST 21, 2018
He is a leading contributor to Tourism, Hospitality and Service Industries alike. He brings a wealth of knowledge and hands-on experiences to his keynotes and seminars. John is consistently helping his clients create a magical customer experience like Disney. Joseph Michelli Follow @josephmichelli.
Storyminers
JULY 6, 2020
He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Barry Dalton. Bob Thompson.
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Storyminers
JULY 6, 2020
He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Barry Dalton. Bob Thompson.
CSM Magazine
AUGUST 25, 2023
When it comes down to nailing your customer service strategy, striking the right tone is essential to build the foundations of long-term success. Align to the Brand’s Mission, Values, and Voice Identity First up, it’s crucial to align your customer service tone with the overall mission and values of the brand.
ProProfs Chat
MAY 1, 2020
Only then can businesses authenticate engagement with their customers and those influenced (by the word-of-mouth publicity) to stick to their brand. Blackberry, Sears, Kodak, and JCPenny are the best examples of brands losing their customers because of their complacency. Expert lectures. Activities. Presentations.
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