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15 Top Customer Service Training Courses for Your Agents (Half Are Free)

Comm100

According to research conducted in 2015 by Aspect Cloud Solutions , 76% of respondents see “customer service as a ‘true test’ of how much a company values them.” ” And customer service training is vital to maintaining excellent customer relations. Image source: ALISON.

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13 Short Customer Service YouTube Videos You Can Use for Training

Myra Golden

How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample. How to Lose a Customer Over 8 Dimes . Myra Golden Seminars offers engaging, cutting-edge classroom and online customer service training based on the work of Myra Golden.