Customer Service Customer Service Strategies Entertainment Tips 
ShepHyken
JUNE 20, 2023
From these stories – and there are plenty more just like them – here are a few lessons we can take away: Customer Service Training: Many problems can be avoided with good customer service training. There is the soft-skill side of customer service, being friendly and empathetic.
Call Experts
AUGUST 11, 2022
Start thinking about customer service strategies and making adjustments as necessary. While the holiday rush is stressful for everyone, you can reduce employee and customer anxiety by setting the stage for success ahead of time. Take feedback to heart and re-evaluate your holiday customer service protocol.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Call Experts
AUGUST 11, 2022
Start thinking about customer service strategies and making adjustments as necessary. While the holiday rush is stressful for everyone, you can reduce employee and customer anxiety by setting the stage for success ahead of time. Take feedback to heart and re-evaluate your holiday customer service protocol.
ShepHyken
APRIL 24, 2020
This week we feature an article by Paul Selby, a product marketing director for ServiceNow Customer Service Management. He shares tips and examples of how both companies and customers can adapt during a worldwide crisis, such as the COVID-19 pandemic. customers and? Now is the time to double down on self-service.
Storyminers
JULY 6, 2020
We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.
Storyminers
JULY 6, 2020
We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.
Comm100
FEBRUARY 22, 2018
This blog post will give you the run-down of everything you need to know about Chatbot decision trees before designing your Chatbot, and with tips to help you effectively plan and map your bot’s content. Is the bot supposed to help customers easily access simple support solutions in your knowledge base? What is a Chatbot Decision Tree?
Expert insights. Personalized for you.
67 
Let's personalize your content