Decoding the Feedback Dilemma: A Strategic Framework for Evaluating Customer Requests
ECXO
NOVEMBER 25, 2024
Insights: Feasibility isn’t just about engineering effort—it’s about whether implementation will introduce inefficiencies or misalignments with your technology stack. ROI Analysis: Calculating Value Beyond Costs A feature’s return on investment is not limited to direct financial gains. Can it create cross-sell or upsell opportunities?
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