Big on impact; short on investment: Key trends from the 2022 Customer Success Leadership Study
ChurnZero
NOVEMBER 11, 2022
Customer Success is gaining ground, influence, and budget within organizations. Based on a detailed survey of more than 1,000 Customer Success leaders, this is the most comprehensive study of the evolving CS landscape to date. Here’s a high-level look at three of the top trends revealed by this year’s study.
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