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This article looks at real-world examples of how various industries can use VoC insights to improve customer experience and business performance. What is voice of the customer? Try out Thematic on your customer data and see for yourself why so many companies use us for their VoC programs.
It does not require extensive customization and consultant-driven setups. Unified CustomerVoice Thematic integrates feedback from multiple channels—surveys, social media, and support tickets—into one unified view.
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