Seamless Customer Experience with Omni Channel Support
Magellan Solutions
DECEMBER 12, 2023
You’ve tried calling their hotline, but the wait time is too long. On average, 51% of companies use at least eight channels to interact with customers, including emails, social media, websites, phones, live chat, and in-store. Around 78% of customers use various channels to complete a transaction.
Let's personalize your content