ViiBE Blog

JANUARY 22, 2021

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. As a button directly embedded in Zendesk Support, ViiBE allows support agents to escalate tickets to video calls with the clients in need of assistance. How has the pandemic impacted your approach?

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ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization.

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Magellan Solutions

JULY 27, 2021

This can be avoided with the support of reputed multilingual call center companies. We offer all possible language and dialect as the top multilingual call center company in the Philippines. Non-English-speaking customers constitute about 54.1% Industries that opt for a multilingual virtual call center.

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