Optimove

AUGUST 7, 2024

How AI is Transforming CDPs Download Now>> Best-of-Breed Gamification Solutions: Captain Up + Gamanza Captain Up is a multi-award-winning loyalty platform with over a decade of experience. For more insights on Optimove’s A)-Orchestrated Gamification Request a Demo.

Gamification 69

Gamification Sports Multi-Channel CRM 69

Optimove

JULY 30, 2024

Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more Key Takeaway s : AI’s impact on Journey Orchestration : Learn the role and impact of AI in enhancing journey orchestration by enabling brands to create, manage, and refine personalized customer experiences across multiple channels.

Customer Engagement 64

Customer Engagement Engagement Multi-Channel Touchpoint 64

Avaya

APRIL 27, 2017

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. At our demos, we believe customer service professionals will be as excited as kids visiting Goofy. Done and fun!

Contact Center 54

Contact Center Omni-Channel Customer Journeys Multi-Channel 54

BirdEye

JANUARY 17, 2024

Subjecting posts to multi-layered review by relevant stakeholders helps you catch any issues or inconsistencies before mishaps occur. They ensure that content aligns with your overarching brand standards and messaging strategy and fits each social media channel’s specific tone. Watch the Free Demo Now.

Social Media 85

Social Media Multi-Channel Software Feedback 85

Optimove

AUGUST 15, 2024

This reinforced our ability to drive efficiency for cross-channel marketers both in their day-to-day work (Process and Workflow) and their overall business (Organizational Improvement). And for more insights into effective email marketing strategy and execution, contact us to Request a Demo. Read more here.

Marketing 64

Marketing Multi-Channel Effort Score Innovation 64

Optimove

JULY 8, 2024

Multi-Channel Integration: AI-orchestrated gamification enables seamless integration of gamification across multiple channels. For more insights, contact us to Request a Demo. This allows brands to anticipate player needs and introduce gamified elements that drive engagement and satisfaction.

Gamification 64

Gamification Multi-Channel Sports Social Media 64

BirdEye

SEPTEMBER 9, 2024

A well-crafted YouTube channel can help your business improve brand awareness, reach a larger audience, and generate higher traffic to your website. Your team must know how to promote your YouTube channel to truly harness the power of the platform. That is why we have put together a complete guide to promoting your YouTube channel.

Tips 77

Tips Social Media Multi-Channel Video 77

Optimove

SEPTEMBER 16, 2024

Focus on cross-channel marketing to reach diverse audiences. Cross-Channel Marketing European lotteries excel at creating integrated, cross-channel marketing campaigns that utilize social media, email, video content, and influencer partnerships. For more insights on how to drive player engagement and loyalty, request a demo.

Gamification 52

Gamification Marketing Loyalty Programs Social Media 52

Comm100

NOVEMBER 23, 2021

Compared to other support methods, live chat offers features that other channels simply can’t provide, leading to a faster response time (and so higher customer satisfaction (CSAT) too.). Comm100’s multi-language support provides instant two-way chat translation, allowing visitors to speak to an agent in their preferred language.

Chatbots 230

Chatbots Customer Experience Multi-Channel CRM 230

BirdEye

AUGUST 28, 2024

The power of Google review calculators While the math seems relatively simple, it can pose a significant challenge for multi-location businesses. Watch the Free Demo Now. Turn Google into a revenue-generating channel without any significant advertising investment. Watch a free demo to learn more about Birdeye!

Multi-Channel 92

Multi-Channel Industry Strategy Meeting 92

BirdEye

JUNE 27, 2024

These tools safeguard patient information by employing encryption, access controls, audit trails, multi-factor authentication, and other methods. Traditional SMS channels are not HIPAA-compliant; anyone can access them, and the message can be intercepted during transmission. Watch the Free Demo Now. Is SMS HIPAA compliant?

Healthcare 52

Healthcare Multi-Channel Communication Consulting 52

Optimove

JULY 8, 2024

Multi-Channel Integration: AI-journey orchestration enables seamless integration of gamification across multiple channels. For more insights, contact us to Request a Demo. This allows brands to anticipate player needs and introduce gamified elements that drive engagement and satisfaction.

Gamification 59

Gamification Multi-Channel Sports CRM 59

SurveySensum

JULY 2, 2024

Multi-channel feedback Customers today interact with businesses through multiple channels such as email, social media, phone, chat, and in-person interactions. Due to the above reasons, customer feedback tools today have become necessary to offer multi-channel feedback collection.

Comparison 52

Comparison Tools Feedback Multi-Channel 52

Optimove

JUNE 5, 2024

With Optimove’s CRM Marketing Platform , reimagine retention strategies and transform demo traders into lifelong advocates through an innovative, personalized engagement strategy. Engage traders throughout the KYC process by orchestrating symmetric campaigns across Optimove’s native email, mobile, SMS, and web channels.

Multi-Channel 40

Multi-Channel CRM Retail User Experience 40

Optimove

AUGUST 12, 2024

To learn more about Optimove’s AI-orchestrated gamification, contact us to request a demo. This approach drives deeper engagement, loyalty, and higher retention rates in iGaming and sports betting. The post Optimove’s AI-Orchestrated Gamification Hits the ‘Goldilocks Zone’ Keeping Players Engaged in iGaming appeared first on Optimove.

Gamification 52

Gamification Engagement Sports Multi-Channel 52

SurveySensum

AUGUST 21, 2024

Track important metrics and analyze customer data to gain insights into your customer’s expectations, preferences, pain points, etc, and tailor their journeys accordingly Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. G2 Review : 4.7/5

Customer Journeys 52

Customer Journeys Analytics Tools Touchpoint 52

Lumoa

APRIL 28, 2024

But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response? The company started out as a survey tool for academics and has grown into a multi-product feedback software. Sign up for a demo today. That’s where customer experience platforms come in.

Self Service 208

Self Service Customer Journeys Feedback Analysis 208

BirdEye

MAY 31, 2024

A few of the widespread use cases for healthcare webchat solutions are: Lead generation Appointment management Online consultations Patient history collection Each of these functions is essential for building and scaling a successful multi-location healthcare practice. Watch the Free Demo Now. Let’s explore them in detail.

Healthcare 75

Healthcare Tools Multi-Channel Omni-Channel 75

SurveySensum

AUGUST 22, 2024

Access Controls : To ensure that only authorized personnel can access the PHI, HIPAA compliant survey tools must implement strict access controls that involve multi-factor authentication and role-based access. It offers multi-layered access control which ensures that only authorized personnel gain access to sensitive information.

Tools 52

Tools Survey Data Healthcare 52

BirdEye

AUGUST 9, 2024

Birdeye: Key features Birdeye’s extensive BirdAI-powered product suite includes: Reviews : Automated review generation, AI-powered review responses, templated review responses, review management, and review sharing across social and other marketing channels. How does Birdeye handle multi-location management?

Comparison 59

Comparison Social Media Multi-Channel Survey 59

SurveySensum

SEPTEMBER 14, 2023

5) HelpStack Multi-Channel Support In-App Knowledge Base Customizable Widgets Contact their team Contact their team 3.9 (5) Effortless Integration Multi-Service Compatibility Real-Time Engagement Free trial available Starts at $29/month 4.3 (5) 5) Doorbell.io 5) Doorbell.io

Tools 52

Tools Feedback Multi-Channel Social Media 52

BirdEye

JANUARY 25, 2024

Reviews can also be repurposed for various channels and become one of your best marketing tools. Make Multi-Location Social Media Management a Breeze Want to see the impact of Birdeye on your business? Watch the Free Demo Now. Request a demo today to learn more. Reviews are the modern-day word of mouth.

Social Media 93

Social Media Brands How To Multi-Channel 93

BirdEye

SEPTEMBER 18, 2024

Watch the Free Demo Now. See Pricing FREE DEMO Top Google business apps and tools Here are the top apps and tools Google provides for businesses to shop directly from Google Search and Google Assistant. Offer training sessions, provide documentation, and establish a support channel to address questions or issues.

Engagement 85

Engagement e-support Multi-Channel Video 85

inQuba

MAY 23, 2022

As such, their journeys are multi-touch, omni-channel and cross functional. have reported that more than half of customer interactions happen during multi-event, multi-channel journeys 3. Whether digital experiences or omni-channel, customers need to be helped towards their goals. McKinsey & Co.

Customer Journeys 98

Customer Journeys Omni-Channel Management Multi-Channel 98

SurveySparrow

FEBRUARY 18, 2024

Seamless Feedback Collection Capture feedback effortlessly through various channels including email thermometers, embedded surveys, and signature thermometers for popular email platforms. More Features Needed: Some businesses need extra features like surveys across different channels, linking with CRM systems, or specialized surveys.

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52

Alliance by IFS

SEPTEMBER 20, 2018

See it for yourself with highlights of the new functionality during a live demo webinar! This new drag-and-drop, Visio®-like tool can be used to build flexible business processes to address integrations, multi-channel communication automation, service escalations and custom work processes. Tuesday, October 2, 2018.

Multi-Channel 91

Multi-Channel Sports Brands Connections 91

SurveySensum

FEBRUARY 1, 2024

Get Started with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. Provide Convenient Channels to Share Feedback Off ering accessible channels for feedback encourages more involvement from customers. These gaps reveal new feature ideas or subtle friction points 1.

Innovation 52

Innovation Feedback Multi-Channel Social Media 52

Inbenta

NOVEMBER 29, 2022

Multi-lingual capabilities. To find out more about our multi-lingual capabilities, including 30+ languages available, including Arabic, Chinese, Dutch, German, Korean, Polish, Spanish, and more, click here. An omnichannel chatbot can equip customer support channels with the use of a bot. Integration with 3 rd party apps.

Chatbots 90

Chatbots Customer Experience Multi-Channel Omni-Channel 90

BirdEye

JANUARY 5, 2023

Online reputation manager skill set Technical knowledge for an online reputation manager The day-to-day of an online reputation manager Public relations and reputation management working together Why multi-location companies need to manage their online reputation FAQs of an online reputation manager Birdeye: All-in-one online reputation management.

Company 89

Company Management Multi-Channel Social Media 89

Optimove

JANUARY 5, 2023

For instance, there’s a lot that Lottery brands could learn from Casino operators when it comes to segmentation, messaging, and the various marketing channels they use to communicate with players. Number of Marketing Channels. Less than 10% of Lottery brands’ campaigns are multi-channel. Request a demo. Impressive!

CRM 52

CRM Brands Multi-Channel Sports 52

Totango

SEPTEMBER 22, 2023

CS has the multi-pronged connection with customers to understand and nurture their path to business outcomes—over time. “We need to be able to communicate with customers through multiple channels to reach them in the moments that matter and ensure we help them achieve their most desired outcomes.

Multi-Channel 117

Multi-Channel Customer Success Omni-Channel Software 117

SurveySparrow

SEPTEMBER 20, 2021

Bonus points if the user gets a free trial along with a demo. It has a 14-day free trial as well as a demo. Feedback collection for diverse channels. They also have a 30-day free trial and a free demo. #3 While other prices are not mentioned, you can book demos for all of their tools. #4 Employee pulse surveys.

Omni-Channel 52

Omni-Channel Software Tools Management 52

BirdEye

MAY 13, 2024

Audience insights tools allow you to analyze customer reviews, social media mentions, surveys, and other feedback channels to gauge the prevailing sentiment. Secondary audience insights tools that help you understand your audience via third-party tools by analyzing user behavior on Google, social media platforms, and other channels.

Tools 64

Tools Social Media Multi-Channel Advertising 64

BirdEye

SEPTEMBER 20, 2024

Solution: Inform customers about the move through other channels (social media, email, and signage at the old location). Watch the Free Demo Now. See Pricing FREE DEMO 3. Must read: If you can’t login to your Google Business Profile , here’s how to do it. Set up your Apple Business Connect profile today!

How To 59

How To Social Media Multi-Channel Tips 59

Team Support

APRIL 11, 2024

This powerful tool facilitates seamless integration with third-party tools, supports proactive engagement, and provides multi-channel support that gives customers several options to reach agents. Book a demo with us today. With TeamSupport’s chat function, agents can communicate with customers across the world at any time.

Self Service 40

Self Service Multi-Channel Knowledge Base Strategy 40

SurveySensum

MARCH 20, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2. Best Features: It allows businesses to manage customer interactions from various channels, including email, chat, phone, and social media, all in one unified platform. It supports the visualization of data using 30 types of graphs.

Customer Experience Management 52

Customer Experience Management Software Company Customer Experience 52

Kayako

JULY 4, 2016

Customers expect 24/7 availability and an uninterrupted conversation, even as they switch between their favorite channels—from Twitter to email, from email back to your Help Center—without thinking twice or worrying about what might fall through the cracks. The reality is that businesses are now struggling to keep up with their customers.

Customer Service 163

Customer Service Meeting Multi-Channel CRM 163