InMoment XI

OCTOBER 8, 2024

Reward Loyal Customers Implement a customer loyalty or rewards program that acknowledges and incentivizes repeat business. 83% of consumers say that belonging to a loyalty program influences them to buy from a brand again. To see how InMoment’s platform can be customized to fit your needs, schedule a demo today!

Customer Experience 195

Customer Experience Self Service How To Net Promoter Score 195

Oracle

APRIL 23, 2019

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 10th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. Is your company doing a good job of capturing customer information?

Analytics 45

Analytics Loyalty Rewards Programs Retail 45

Thematic

JANUARY 29, 2025

💡 Pro Tip : Use an omnichannel approach to ensure you’re collecting feedback from all possible sources. Improving customer service, creating rewards programs, or simply making things easier for them are among the ways you can keep your customers feeling valued. Pay close attention to patterns in their comments.

Analysis 62

Analysis Analytics Feedback Net Promoter Score 62

Optimove

JULY 20, 2023

What is Omnichannel Marketing? Omnichannel marketing refers to a marketing approach that aims to create a consistent brand experience by utilizing various channels to engage customers. Omnichannel marketing focuses on delivering a consistent customer journey, regardless of the channel a customer uses.

Omni-Channel 40

Omni-Channel Marketing Social Media Rewards Programs 40

SurveySensum

JULY 11, 2023

A PWC retailing report found that the number of companies investing in the omnichannel customer experience has jumped from 20% to more than 80% to deliver the same customer experience at all touchpoints. One good strategy to boost customer loyalty is – the REWARDS program. And one such company is IKEA. How do they do it?

Brands 83

Brands Customer Experience Effort Score Rewards Programs 83

SurveySensum

JULY 26, 2023

These programs will help you foster a long-lasting and meaningful relationship with your customers. An excellent example of a brand that has successfully built customer loyalty programs in the retail industry is Starbucks. Explore SurveySensum to Create Effective Post-Purchase Follow-up Surveys – Request a Demo 6.

Customer Retention 52

Customer Retention Retail Strategy Social Media 52

SurveySensum

JULY 9, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 3. Through consistent customer experience, engaging programs, and establishing a sense of community, the coffee giant has created a streamlined experience for customers which they keep coming back to.

NPS 52

NPS Loyalty Loyalty Programs Effort Score 52