AWS Machine Learning

JUNE 12, 2024

In today’s data-driven business landscape, the ability to efficiently extract and process information from a wide range of documents is crucial for informed decision-making and maintaining a competitive edge. The Anthropic Claude 3 Haiku model then processes the documents and returns the desired information, streamlining the entire workflow.

Resources 119

Resources Data How To Examples 119

AWS Machine Learning

JANUARY 13, 2025

Enterprises provide their developers, engineers, and architects with a range of knowledge bases and documents, such as usage guides, wikis, and tools. Team members can chat directly or upload documents and receive summarization, analysis, or answers to a calculation. This is a well-known use case asked about by several MuleSoft teams.

Innovation 90

Innovation Knowledge Base Policies Guidelines 90

AWS Machine Learning

DECEMBER 3, 2024

Syngenta and AWS collaborated to develop Cropwise AI , an innovative solution powered by Amazon Bedrock Agents , to accelerate their sales reps’ ability to place Syngenta seed products with growers across North America. This project is just one example of how Syngenta is using advaned AWS AI services to drive innovation in agriculture.

Sales 96

Sales Knowledge Base Innovation Data 96

AWS Machine Learning

AUGUST 9, 2024

Question and answering (Q&A) using documents is a commonly used application in various use cases like customer support chatbots, legal research assistants, and healthcare advisors. In this collaboration, the AWS GenAIIC team created a RAG-based solution for Deltek to enable Q&A on single and multiple government solicitation documents.

Government 117

Government Healthcare Knowledge Base Innovation 117

AWS Machine Learning

FEBRUARY 3, 2025

Amazon Q Apps is designed to use Amazon Q Business and its ability to draw upon an enterprises own internal data, documents, and systems to provide conversational assistance to users. Through Amazon Q Apps, organizations can create purpose-built applications using internal data and systems, unlocking new solutions and accelerating innovation.

Innovation 86

Innovation Government Chatbots Resources 86

AWS Machine Learning

MARCH 4, 2025

We demonstrate how to harness the power of LLMs to build an intelligent, scalable system that analyzes architecture documents and generates insightful recommendations based on AWS Well-Architected best practices. An interactive chat interface allows deeper exploration of both the original document and generated content.

Knowledge Base 96

Knowledge Base Analysis Resources Tools 96

AWS Machine Learning

OCTOBER 24, 2023

In today’s information age, the vast volumes of data housed in countless documents present both a challenge and an opportunity for businesses. Traditional document processing methods often fall short in efficiency and accuracy, leaving room for innovation, cost-efficiency, and optimizations.

Hospitality 127

Hospitality Examples e-support Data 127

AWS Machine Learning

OCTOBER 14, 2024

For many of these use cases, businesses are building Retrieval Augmented Generation (RAG) style chat-based assistants, where a powerful LLM can reference company-specific documents to answer questions relevant to a particular business or use case. Generate a grounded response to the original question based on the retrieved documents.

Chatbots 115

Chatbots Healthcare System Connections 115

AWS Machine Learning

APRIL 11, 2024

Organizations across industries want to categorize and extract insights from high volumes of documents of different formats. Manually processing these documents to classify and extract information remains expensive, error prone, and difficult to scale. Categorizing documents is an important first step in IDP systems.

Banking 115

Banking Training System Innovation 115

AWS Machine Learning

FEBRUARY 6, 2024

Bringing innovative new pharmaceuticals drugs to market is a long and stringent process. A key part of the submission process is authoring regulatory documents like the Common Technical Document (CTD), a comprehensive standard formatted document for submitting applications, amendments, supplements, and reports to the FDA.

Government 118

Government Report Guidelines System 118

AWS Machine Learning

APRIL 10, 2025

On the Configure data source page, provide the following information: Specify the Amazon S3 location of the documents. Check out the Generative AI Innovation Center for our latest work and customer success stories. Check out the Generative AI Innovation Center for our latest work and customer success stories. Choose Next.

Case Study 100

Case Study Study Knowledge Base Comparison 100

AWS Machine Learning

JANUARY 13, 2025

This is where intelligent document processing (IDP), coupled with the power of generative AI , emerges as a game-changing solution. The process involves the collection and analysis of extensive documentation, including self-evaluation reports (SERs), supporting evidence, and various media formats from the institutions being reviewed.

Report 91

Report Guidelines Comparison Analysis 91

AWS Machine Learning

APRIL 1, 2025

Organizations can upload documents like PDFs containing HR guidelines or operational workflows, which are then automatically converted into formal logic structures. The workflow consists of the following steps: Source documents (such as HR guidelines or operational procedures) are uploaded to the system. Upload your source document.

Policies 106

Policies Guidelines e-support System 106

AWS Machine Learning

MARCH 19, 2025

Join us as we explore how your organization can leverage this transformative technology to drive innovation and boost employee productivity. The system prompt we used in this example is as follows: You are an office assistant helping humans to write text for their documents. Here, we use Anthropics Claude 3.5

Automotive 95

Automotive Resources Examples Analytics 95

AWS Machine Learning

MAY 1, 2024

This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. For documentation retrieval, Retrieval Augmented Generation (RAG) stands out as a key tool. Virginia) AWS Region. The following diagram illustrates the solution architecture.

Knowledge Base 117

Knowledge Base Chatbots Data Groups 117

AWS Machine Learning

MARCH 4, 2025

Amazon Bedrock Knowledge Bases has a metadata filtering capability that allows you to refine search results based on specific attributes of the documents, improving retrieval accuracy and the relevance of responses. Improving document retrieval results helps personalize the responses generated for each user.

Knowledge Base 90

Knowledge Base Travel Policies e-support 90

Comm100

DECEMBER 8, 2024

AI-powered chatbots offer innovative solutions to streamline student support, addressing these pain points and enhancing the overall educational experience. Alleviating Advisor Constraints The advisor-to-student ratio in most institutions is imbalanced, leading to limited availability for personalized guidance.

Chatbots 130

Chatbots Financial System Course 130

AWS Machine Learning

FEBRUARY 12, 2025

Your task is to understand a system that takes in a list of documents, and based on that, answers a question by providing citations for the documents that it referred the answer from. Our dataset includes Q&A pairs with reference documents regarding AWS services. The following table shows an example.

Data 74

Data Training Policies Innovation 74

AWS Machine Learning

APRIL 3, 2025

At the heart of this transformation is the OMRON Data & Analytics Platform (ODAP), an innovative initiative designed to revolutionize how the company harnesses its data assets. This innovative solution was designed to serve as a centralized hub for specific data assets, breaking down the barriers between various data sources and systems.

Data 74

Data Government Competitive Advantage Analytics 74

BlueOcean

MARCH 3, 2025

As a sourcing professional, I have to ensure that our company culture is reflected in the RFP and also that the document is customized to the specific industry in which were sourcing. When these teams meet, is there a tendency towards innovation, talk of collaboration? Climbing higher still, they reach the level of real innovation.

Contact Center 156

Contact Center Customer Journeys Culture Return on Investment 156

ECXO

MARCH 6, 2025

Continuous Improvement and Innovation in CX Unlike a finite project, CX transformation is never truly finished. Innovation goes hand-in-hand with continuous improvement. They could also be process innovations, like introducing a welcome orientation for new clients to help them get value from your product faster.

B2B 339

B2B Customer Journeys How To Effort Score 339

Comm100

FEBRUARY 12, 2025

Being one of Canadas most renowned legal firms, they needed a tool that was not just reliable but could also keep their files and documents secure. Conclusion At Comm100, we dont just deliver software; we partner with organizations to fuel growth, innovation, and exceptional customer experiences.

Connections 130

Connections Roadmap Chatbots Trends 130

AWS Machine Learning

JANUARY 22, 2025

The following is an example FlowMultiTurnInputRequestEvent JSON object: { "nodeName": "Trip_planner", "nodeType": "AgentNode", "content": { "document": "Certainly! The following is an example FlowOutputEvent JSON object: { "nodeName": "FlowOutputNode", "content": { "document": "Great news! I've successfully booked your flight to Paris.

Travel 116

Travel Hotels e-support Examples 116

InMoment XI

NOVEMBER 26, 2024

For example, suppose you discover that consumers didn’t like the email they received after downloading a document from your website. Document these improvements so they can serve as benchmarks for future efforts and inspire a customer-centric culture within your organization.

Customer Journeys 195

Customer Journeys Customer Experience Strategy Touchpoint 195

AWS Machine Learning

APRIL 1, 2025

Solution overview For this solution, we use Amazon Bedrock Knowledge Bases to store a repository of healthcare documents. We upload a sample set of mental health documents to Amazon Bedrock Knowledge Bases and use those documents to write an article on mental health using a RAG-based approach.

Knowledge Base 101

Knowledge Base Healthcare Guidelines System 101

Experience Investigators by 360Connext

AUGUST 17, 2021

Great CX meetings start with a solid foundation in the form of a CX Charter — a simple document that answers these six questions: What is Our CX Vision? Innovations and Forecasting. If that process is not documented, creating a specific process around it should be a top priority. So how do you run better CX meetings?

Meeting 364

Meeting Customer Experience How To Net Promoter Score 364

InMoment XI

OCTOBER 30, 2024

Make Documents Mobile-Friendly Customers expect smooth access to important information on their smartphones. Mobile-friendly documents enable this convenience by offering accessible and readable content on customers’ devices. Their resources allow them to offer innovative digital experiences and quick services.

Insurance 195

Insurance Customer Satisfaction Customer Experience Strategy 195

AWS Machine Learning

FEBRUARY 20, 2025

PAAS now includes PAAS AI, the first commercially available interactive generative-AI chats specifically developed for premium audit, which reduces research time and empower users to make informed decisions by answering questions and quickly retrieving and summarizing multiple PAAS documents like class guides, bulletins, rating cards, etc.

Knowledge Base 99

Knowledge Base Insurance Guidelines Innovation 99

CSM Magazine

OCTOBER 30, 2024

The new product supports rapid deployment, autonomous assistance, multilingual personalized service, and robust security features, learning from existing documentation and websites to provide autonomous support. Customer support teams benefit from automating routine tasks, improving customer satisfaction, and reducing response times.

Meeting 52

Meeting Innovation Banking Consulting 52

AWS Machine Learning

AUGUST 21, 2024

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. By using the solution, clinicians don’t need to spend additional hours documenting patient encounters. This blog post focuses on the Amazon Transcribe LMA solution for the healthcare domain.

Healthcare 101

Healthcare Meeting Interaction Knowledge Base 101

AWS Machine Learning

JANUARY 7, 2025

The solution offers two TM retrieval modes for users to choose from: vector and document search. When using the Amazon OpenSearch Service adapter (document search), translation unit groupings are parsed and stored into an index dedicated to the uploaded file. For this post, we use a document store. Choose With Document Store.

Effort Score 95

Effort Score Policies Knowledge Base Metrics 95

InMoment XI

OCTOBER 7, 2024

Conversational Insights on Particular Areas of a Document: Speaker-specific insights for targeted agent training and customer understanding 4. Stay Ahead with InMoment’s Innovative Solutions Stay ahead of the competition with InMoment’s continuous innovation.

Competitive Advantage 243

Competitive Advantage Innovation Comparison Roadmap 243

AWS Machine Learning

FEBRUARY 7, 2024

In the first post of this three-part series, we presented a solution that demonstrates how you can automate detecting document tampering and fraud at scale using AWS AI and machine learning (ML) services for a mortgage underwriting use case. The following diagram represents each stage in a mortgage document fraud detection pipeline.

Training 122

Training Examples Data Financial 122

AWS Machine Learning

MARCH 18, 2025

By taking advantage of these innovative technologies, healthcare providers can deliver more personalized, efficient, and effective care, ultimately improving patient outcomes and driving progress in the life sciences domain. Generating summaries or reports in a structured format for efficient documentation and communication.

Healthcare 99

Healthcare Analysis Knowledge Base Report 99

AWS Machine Learning

DECEMBER 5, 2024

As generative AI continues to drive innovation across industries and our daily lives, the need for responsible AI has become increasingly important. A comprehensive approach to responsible AI empowers organizations to innovate boldly and achieve transformative business outcomes.

Resources 98

Resources Tools Innovation Metrics 98

AWS Machine Learning

OCTOBER 17, 2024

During re:Invent 2023, we launched AWS HealthScribe , a HIPAA eligible service that empowers healthcare software vendors to build their clinical applications to use speech recognition and generative AI to automatically create preliminary clinician documentation. Speaker role identification (clinician or patient).

Consulting 98

Consulting Healthcare Chatbots Trends 98

GetFeedback

MAY 7, 2019

Product documentation is not just verbose wall of information put together about your product. Instead, it is an articulately framed document that includes to-the-point details right from the inception of the idea to its formation and user guide. Boosts brand loyalty.

Knowledge Base 252

Knowledge Base Customer Experience Self Service Chatbots 252