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While e-commerce sales might be going through the roof, it still showcases its own set of limitations. Keeping this in mind, brands are getting creative and innovative with their rewardprograms to create an army of loyal users. . Strategy 7: Take the Multi-Channel Route to Customer Support.
No wonder why almost every business out there that deals with huge amounts of support requests has implemented or is considering the implementation of a chatbot or conversational platform to automate customer interactions. . Their support team realized many of the doubts customers were facing were really similar. . Gol Airlines.
Third-party providers comprised a whopping ~52 percent of food and drink app downloads in 2022, signaling a tug-of-war with large, national franchises that is only going to heat up. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewardsprograms.
The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. McDonald’s came in first with an estimated 40MM downloads which was not surprising given the company’s heavy investment in mobile app adoption. Third-party services represent ~52% of the downloads. materialplus.io
The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. McDonald’s came in first with an estimated 40MM downloads which was not surprising given the company’s heavy investment in mobile app adoption. Third-party services represent ~52% of the downloads. materialplus.io
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