eBook Related Topics 
Kerry Bodine
JANUARY 27, 2021
And I hope you’ll find the ideas in this eBook both useful and inspiring in the year ahead. The post FREE eBook: The 2021 CX Outlook appeared first on Bodine & Co. In addition to myself, the contributors include Jeanne Bliss, Annette Franz, Shep Hyken, Ian Golding, Don Peppers, Stan Phelps, and Natalie Petouhoff.
BlueOcean
SEPTEMBER 18, 2023
But we’ve got you—just grab a copy of our latest eBook. The post You’re Asking the Wrong Questions: A Better Way to RFP for Outsourced Customer Care [eBook] appeared first on Blue Ocean. It’s a quick download where you’ll find a handful of higher value RFP questions about contact center technology, attrition, and the BCP.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
BlueOcean
NOVEMBER 11, 2020
The post Customer Care Outsourcing Amidst Uncertainty: A Pandemic Resource [eBook] appeared first on Blue Ocean. In this guide, we dive into the various impacts of the pandemic on the decision to outsource your customer care. Get your copy now. Just fill out the form.
Experience Matters
OCTOBER 2, 2018
To support this theme, over the past year we have conducted research and developed content – such as this eBook – specifically aimed at helping fellow CX professionals improve the world around us. The post eBook: Humanizing Customer Experience appeared first on Customer Experience Matters®.
Advertisement
In this eBook, you’ll learn how companies are using advanced conversational AI solutions, like Verint Intelligent Virtual Assistant, to deliver actionable service and assist their contact center agents in both voice and digital channels. Download the eBook now to see how Conversational AI will affect your business.
Experience Matters
JANUARY 16, 2018
This is an update to the original eBook that was published in 2008. So enjoy the updated eBook: The 6 Laws Of Customer Experience: The Fundamental Truths That Define How Organizations Treat Customers Just like the three laws that govern all of physics, there are a set of fundamental truths about how customer experience operates.
Experience Matters
OCTOBER 7, 2014
That’s why we created this free eBook: 25 Tips for Amplifying Empathy. Download free eBook. The eBook discusses these tips from a wide variety of companies: The bottom line : Pick a few tips to replicate and amplify empathy in your organization.
Advertisement
That’s why we wrote this eBook. Download the eBook and get started with impactful, integrated CX today. But many companies wonder about their own CX maturity and how they can start improving their operations and processes to deliver strategic, exceptional CX.
Advertisement
Download the eBook to learn the 5 essential elements of a CX-first platform that can help you dramatically improve your customer experience without adding more resources. With customer experience automation, organizations can leverage AI and automation to make it faster and cheaper to provide a superior customer experience across channels.
Advertiser: ZoomInfo
In this eBook, discover four AI assisted sales hacks and get your reps hitting their number: Clone ideal accounts. Download the eBook today! For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data. Automate personalized outreach.
Advertiser: ZoomInfo
ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Download the eBook to get the most out of your database cleanse and find an appropriate vendor for your B2B marketing objectives. Database Audits.
Advertiser: Vanilla Forums
Our eBook explains how, with topics like: What is gamification? Download the eBook now! Gamification is a proven solution that can strengthen relationships and loyalty between your Customer Success team and customers. The 3 pillars of a successful gamification strategy. How to use gamification to improve customers success outcomes.
Advertiser: ZoomInfo
This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Here’s what’s covered: How data-driven marketing drives the customer experience. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.
Advertiser: Skilljar
Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook! Whether you’re looking to kickstart or expand your customer education program, you need access to a budget.
Advertiser: Skilljar
In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process. On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle.
Expert insights. Personalized for you.
317 
Let's personalize your content