Four Tips for Using Customer Data to Improve the E-Commerce Experience
InMoment XI
APRIL 11, 2022
Tip #1: Rethink the Digital Customer Journey. Tip #2: Invest in Customer Care. Tip #3: Upgrade Your Technology. Tip #4: Collect All Pieces of Data Possible: Explicit + Implicit + Operational. Most brands are proficient at collecting explicit data like NPS scores and customer verbatim. And we’re here to help.
Let's personalize your content