Talkdesk

JANUARY 12, 2018

In fact, a recent Avanade report found that in the US, there is a $3 return on investment for every $1 invested in the customer experience. Read the full list of features in our ebook here. What new tools will your contact center features offer customers and agents in 2018?

Contact Center 40

Contact Center Return on Investment eBook Roadmap 40

Talkdesk

JANUARY 12, 2018

In fact, a recent Avanade report found that in the US, there is a $3 return on investment for every $1 invested in the customer experience. Read the full list of features in our ebook here. What new tools will your contact center features offer customers and agents in 2018?

Contact Center 40

Contact Center Return on Investment eBook Roadmap 40

inmoment

AUGUST 13, 2020

Technology alone won’t help with demonstrating return on investment. You need a motivated team behind yours to design the roadmap of experience management success. For more CX best practices just like this, be sure to read our new eBook “Evolving Your CX Program” for additional tips and insights.

How To 52

How To Return on Investment Sports eBook 52

ChurnZero

FEBRUARY 25, 2020

Provide a clear roadmap – From the onset of your customer relationship you should share a strategic plan that outlines where you are going, and the steps needed to get there. But how do you systematically ensure they are maximizing their return on investment? A good customer onboarding process should….

Customer Retention 59

Customer Retention Return on Investment eBook Roadmap 59

ChurnZero

MARCH 31, 2020

They’ve also reevaluated their product roadmap, pausing less relevant items, so they could launch a new feature two months early. But how do you systematically ensure they are maximizing their return on investment? Tuesday, March 31, 2020, 2:00 – 3:00 PM EDT. t wears that never gave them the con?dence

Customer relationships 72

Customer relationships Leadership Customer Success Communication 72

Qualtrics

FEBRUARY 4, 2021

You can then begin to design a technology roadmap for realizing your IT strategy. You’ve implemented an IT strategy to increase business efficiency, so it’s essential you measure its impact and return on investment. Download Ebook. You can send out IT surveys to ask these questions. Have we got a map? Make it a good one.

Employee Experience 26

Employee Experience Abandon Rate Return on Investment Technology 26

Pointillist

JULY 25, 2018

telecom provider made a major investment in customer outreach, the likes of which they had not done before. They quickly reached a critical point where they needed to quantify the Return on Investment in order to decide whether to expand, contract or stop further investment in the customer outreach.

Customer Journeys 43

Customer Journeys Analytics How To Metrics 43