Clarivate

JANUARY 28, 2024

Competition for funding is tough and researchers need help to make their grant applications stand out. The Web of Science Grants Index from Clarivate helps researchers seamlessly incorporate valuable awarded grant data from hundreds of funders into their grant proposal development. By exploring what has already been funded, researchers can make informed decisions when applying for new grants.

Guidelines 111

Guidelines Conference Data Study 111

Doing CX Right

JANUARY 28, 2024

Are toxic employees driving your customers away? Learn how to attract top talent and increase customer satisfaction on Doing CX Right Podcast with host Stacy Sherman & guest Bryan Adams. The post Using a “Give and Get” Philosophy to Improve Employee and Customer Satisfaction appeared first on Doing CX Right.

Customer Satisfaction 98

Customer Satisfaction Customers How To Employee Experience 98

ShepHyken

JANUARY 28, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. What Can Disneyland Teach Us about the Customer Journey? by Tricia Cleppe-Fortier (MyCustomer) Why is Disneyland the most magical place on earth?

Customer Service 71

Customer Service Customer Journeys Trends Study 71

West Monroe

JANUARY 28, 2024

The global diagnostic market size is projected to double in the next decade, increasing from the current $165.6 billion to nearly $350 billion. It's expected to grow 4.6% in the United State to $40.1 billion by 2026, fueled by the convergence of advancing diagnostic technologies and a rising demand for clinical diagnostics. This favorable landscape has attracted new entrants and investors eager to capitalize on the opportunities.

Industry 52

Industry Trends Healthcare Innovation 52

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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CSM Magazine

JANUARY 28, 2024

As digital security concerns mount, the adoption of Multi-Factor Authentication (MFA) solutions becomes increasingly critical for protecting online identities and data. Traditional MFA approaches, while beneficial, face new challenges as cyber threats evolve. Next-Gen MFA solutions stand at the forefront of this evolution, enhancing security protocols beyond conventional systems.

Guidelines 52

Guidelines User Experience Healthcare System 52

My Customer

JANUARY 28, 2024

AI, omnichannel and the power of the store associate 40,000 attendees from 104 countries and more than 6,000 brands – NRF '24 has certainly.

Omni-Channel 40

Omni-Channel Brands 40