What is Digital Customer Engagement and Why It Matters In 2024?
SurveySensum
OCTOBER 31, 2024
80% of customers prefer to interact with brands through digital channels. That’s almost all your customers! However, the question arises – Are you paying enough attention to your digital channels? Are you creating experiences that are unique to your customers? Are you creating customer engagement in a digital world? What strategies are employed to build lasting relationships with your customers?
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