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Sinch, a global leader in Customer Communications Cloud, has launched its new customer engagement tool, Sinch AI. Today’s businesses can count on cutting-edge technology to craft conversations that drive real results. These aren’t just any conversations – they’re intelligent, secure, and efficient. These exceptional conversational experiences are supercharged by the latest advancements in AI and Sinch’s mission is to allow its customers to create conversational expe
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Today’s interview is with Cale Urwin, Director, Data, Digital & Marketing Health Services at Bupa. I caught up with Cale recently at PegaWorld in Las Vegas […] The post There needs to be a really tight relationship between business strategy and target state architecture – Interview with Cale Urwin of Bupa first appeared on Adrian Swinscoe.
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What We Know – And What To Do Now Technology leaders woke up to find that a software update by cybersecurity vendor CrowdStrike had gone badly wrong and disrupted major systems at organizations across both countries.
Consumers want personalized experiences when interacting with brands. Personalization can lower customer effort while providing an enhanced experience. However, it has been an elusive goal considering many businesses lack a strategy on how to apply personalization in a way that maximizes the customer experience. Long story short, there’s massive room for improvement.
The Unitary Patent Court (UPC) has emerged as a new force in the global patent landscape. For the first time, it offers a means to enforce patents across 17 European states, creating an environment capable of rivaling other major global patent jurisdictions. The UPC aims to deliver highly effective relief to plaintiffs in terms of speed-to-decision, proportionality and cost.
Consumers want personalized experiences when interacting with brands. Personalization can lower customer effort while providing an enhanced experience. However, it has been an elusive goal considering many businesses lack a strategy on how to apply personalization in a way that maximizes the customer experience. Long story short, there’s massive room for improvement.
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CallRail, the AI-powered lead intelligence platform, has announced the arrival of a new product, Convert Assist. With Convert Assist, the way small and medium-sized businesses approach lead conversions is about to get a reboot. By merging generative and conversational AI, they’ll be able to bridge the gap between connection and conversion like never before.
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AI Campaign Insights Reports: Downloadable Slides It’s now easier for you to augment AI Campaign Insights Reports with the content you want. Create Brand Outcomes tables in Upwave’s platform, download them as fully editable PPT slides, and copy them right into AI Campaign Insights Reports using PowerPoint. Brand Outcomes table slides are easy for you to annotate with your findings, yet formatted in a consistent layout that fits into the reports.
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