Brandwatch CX

MARCH 21, 2025

Discover key metrics and tools to enhance your Pinterest strategy. Learn how to leverage analytics for better engagement and growth. Read more now.

Analytics 52

Analytics Strategy Marketing Metrics 52

Forrester's Customer Insights

MARCH 21, 2025

This week we published a new report looking at how generative AI can bring fresh energy to an enterprise content management program. Unlock The Potential of Your Documents With Generative AI is a call to action for content management leaders to explore new ways to engage with and exploit the value of their managed content.

Management 26

Management Report Engagement Customers 26

C3Centricity

MARCH 21, 2025

Have you ever watched in dismay as a seemingly unstoppable colleague bounces back from a catastrophic professional failure only to become stronger than before? Or perhaps you’ve wondered why some careers seem to weather storms that sink others? The difference often comes down to one essential quality: resilience. In my upcoming masterclass, I reveal how this powerful trait forms the bedrock of career advancement.

Measurement 156

Measurement Study Metrics Report 156

AWS Machine Learning

MARCH 21, 2025

Research papers and engineering documents often contain a wealth of information in the form of mathematical formulas, charts, and graphs. Navigating these unstructured documents to find relevant information can be a tedious and time-consuming task, especially when dealing with large volumes of data. However, by using Anthropics Claude on Amazon Bedrock , researchers and engineers can now automate the indexing and tagging of these technical documents.

Knowledge Base 102

Knowledge Base Data Financial Examples 102

Advertisement

What does customer service excellence look like in 2024? According to our report with insights from CX expert Shep Hyken, customer expectations are at an all-time high, and there’s a bigger shift toward self-service and leveraging AI capabilities.

Self Service

Uplight

MARCH 21, 2025

Each year, the importance of advancing a sustainable energy future becomes increasingly evident and necessary. In 2024, we managed challenges from mitigating the potential for climate-related disruptions to energy infrastructure, to transitioning to renewable energy resources while managing grid integration, to rapidly increasing energy demand due to growth in electric vehicles, AI, data centers, and Read More The post 2025 Energy Trends to Watch appeared first on Uplight.

Trends 52

Trends Resources Management Data 52

BirdEye

MARCH 21, 2025

Want to boost your online reputation effortlessly? Online reviews are the key to attracting new customers and standing out today. In fact, Google reviews account for 79% of all online reviews, making them the most influential source of feedback for businesses. But getting those reviews doesnt have to be hard. Enter the Google Review QR code , a quick, simple way to make it easier for your customers to leave glowing feedback.

How To 52

How To Social Media Feedback Brands 52

AWS Machine Learning

MARCH 21, 2025

Todays organizations face a critical challenge with the fragmentation of vital information across multiple environments. As businesses increasingly rely on diverse project management and IT service management (ITSM) tools such as ServiceNow, Atlassian Jira and Confluence, employees find themselves navigating a complex web of systems to access crucial data.

System 68

System Data Management Insurance 68

SurveySensum

MARCH 21, 2025

Already using HubSpot but also want to launch the NPS program? Now you are stuck between constantly switching between HubSpot and your NPS platform. If this sounds similar then you need an NPS tool that integrates with HubSpot and can make your life a little easier! Now which NPS tools integrate best with HubSpot? Lets explore the top 9 NPS tools that integrate with HubSpot in 2025.

NPS 52

NPS Tools Effort Score Survey 52

Forrester's Customer Insights

MARCH 21, 2025

B2B buyers rarely act alone. They are part of large, complex buying groups that rely on a network of trusted sources throughout the decision-making process. Forrester’s B2B Trust research delves into these preferences, offering insights that are invaluable for shaping marketing and sales strategies and influencer relations programs.

B2B 32

B2B Sales Groups Marketing 32

Speaker: Aja Bradley Kemp, Founder & Chief Experience Officer at Conversate Collective

In a world where every brand is vying for attention, how do you make your events stand out? ✨ From creative swag strategies to immersive brand experiences, the key lies in fostering real connections that inspire action and leave a lasting impression. Whether you're planning a large-scale conference or an exclusive executive gathering, this session will explore how to elevate event engagement, strengthen brand perception, and maximize ROI.

Brands