Optimove

NOVEMBER 28, 2024

See the difference control groups make in this guide Download Now Why it Matters: The convergence of Black Friday and the NFL creates a rare opportunity for marketers to capitalize on heightened consumer engagement across two major events. For retailers, it’s a chance to tie game-day excitement to exclusive deals, boosting sales and fostering customer loyalty.

Sports 59

Sports Retail Multi-Channel Effort Score 59

CSM Magazine

NOVEMBER 28, 2024

Auto Windscreens has been reaccredited with The Institute of Customer Service ServiceMark – the national customer service standard. The Institute of Customer Service is the UK’s independent professional body for customer service. It works with organisations to improve their business performance by enhancing the customer experience. ServiceMark is granted for a period of three years, subject to verification through continued ServCheck and UK Customer Satisfaction Index (UKCSI) business benchmarki

Net Promoter Score 52

Net Promoter Score Customer Service Effort Score Customer Satisfaction 52

Feedbackly

NOVEMBER 28, 2024

Why is Santa Claus red and the Grinch green? While we may never know the full story behind these iconic color choices, Santas jolly red suit and the Grinchs sinister green hue perfectly reflect their characters, evoking the emotions they want us to feel! Traditionally, colors have different emotional connotations attached to them for reasons that are both psychological and cultural.

Culture 52

Culture Case Study Social Media Advertising 52

CSM Magazine

NOVEMBER 28, 2024

Ozonetel has introduced CXi Switch, a novel internet communication product aimed at facilitating instant voice and digital interactions across various touchpoints, offering an alternative to traditional telecom channels. Despite the increasing digital adoption by customers, many enterprises still struggle to provide real-time engagement, with about 75% of interactions relying on telecom, leading to delayed and disconnected conversations that can result in missed business opportunities.

Engagement 52

Engagement Customer Engagement Touchpoint Customer Retention 52

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Marketing

Brandwatch CX

NOVEMBER 28, 2024

Discover the optimal times to post on LinkedIn for greater engagement. Boost your visibility and connect effectively. Read the article for insights!

Connections 52

Connections Engagement 52

Brandwatch CX

NOVEMBER 28, 2024

This complete guide to marketing on YouTube in 2024 covers influencer marketing on YouTube, YouTube ads, and more

Marketing 52

Marketing 52

CSM Magazine

NOVEMBER 28, 2024

Managing documents effectively is a crucial ability in modern life. Both individuals and businesses frequently encounter the need to convert files to PDF and vice versa. Whether you are handling contracts, reports, or creative designs, the need to convert files quickly and accurately is always there. But, this task can seem overwhelming without the proper resources.

Tools 52

Tools Financial User Experience Software 52

2020 Research

NOVEMBER 28, 2024

Key Takeaways Swing voters discussed their top hopes and concerns about Trump’s return to office. The participants identified which election pledges they expect Trump to follow through on and expressed why they don’t support far-reaching new tariffs. They also shared their opinions about top Trump advisors Elon Musk and Robert F. Kennedy Jr. In this Article Who Voters Chose at the Polls in 2024 What Voters Look Forward to During Trump’s Second Term What Worries Voters About Trump’s Win Which Ele

Policies 59

Policies Groups Government Tips 59

2020 Research

NOVEMBER 28, 2024

Key Takeaways Swing voters discussed their top hopes and concerns about Trump’s return to office. The participants identified which election pledges they expect Trump to follow through on and expressed why they don’t support far-reaching new tariffs. They also shared their opinions about top Trump advisors Elon Musk and Robert F. Kennedy Jr. In this Article Who Voters Chose at the Polls in 2024 What Voters Look Forward to During Trump’s Second Term What Worries Voters About Trump’s Win Which Ele

Policies 52

Policies Groups Government Tips 52

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Retail