Optimove

NOVEMBER 28, 2024

See the difference control groups make in this guide Download Now Why it Matters: The convergence of Black Friday and the NFL creates a rare opportunity for marketers to capitalize on heightened consumer engagement across two major events. For retailers, it’s a chance to tie game-day excitement to exclusive deals, boosting sales and fostering customer loyalty.

Sports 59

Sports Retail Multi-Channel Effort Score 59

CSM Magazine

NOVEMBER 28, 2024

Ozonetel has introduced CXi Switch, a novel internet communication product aimed at facilitating instant voice and digital interactions across various touchpoints, offering an alternative to traditional telecom channels. Despite the increasing digital adoption by customers, many enterprises still struggle to provide real-time engagement, with about 75% of interactions relying on telecom, leading to delayed and disconnected conversations that can result in missed business opportunities.

Engagement 52

Engagement Customer Engagement Touchpoint Customer Retention 52

Brandwatch CX

NOVEMBER 28, 2024

Discover the optimal times to post on LinkedIn for greater engagement. Boost your visibility and connect effectively. Read the article for insights!

Connections 52

Connections Engagement 52

CSM Magazine

NOVEMBER 28, 2024

Although its practitioners are not exceptionally visible in it, customer service managers are crucial in the world of online gaming as their job involves making sure everything is working perfectly whilst inspiring confidence in the firm’s many players. Two large tools enable them to do that—the Betting and Casino APIs of NuxGame API and its AML and KYC gaming systems.

Entertainment 52

Entertainment Sports Tools System 52

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Brandwatch CX

NOVEMBER 28, 2024

This complete guide to marketing on YouTube in 2024 covers influencer marketing on YouTube, YouTube ads, and more

Marketing 52

Marketing 52

CSM Magazine

NOVEMBER 28, 2024

Managing documents effectively is a crucial ability in modern life. Both individuals and businesses frequently encounter the need to convert files to PDF and vice versa. Whether you are handling contracts, reports, or creative designs, the need to convert files quickly and accurately is always there. But, this task can seem overwhelming without the proper resources.

Tools 52

Tools Financial User Experience Software 52