Sun.Jul 28, 2024

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TEARING DOWN SILOS BY BUILDING COLLABORATION ACROSS DEPARTMENTS

The DiJulius Group

*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.

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DCX Links | July 28, 2024

DCX

Exclusive Content for Paid Subscribers of the DCX Newsletter Get 30 day free trial Weekly inspiration, education, and coaching for customer-obsessed leaders. NEW FROM DCX: Unleash Your CX Impact in Less than 30 Days Struggling to create a customer-centric culture? Ready to lead real change? The FREE "30 Days to Greater Influence" course delivers: - Daily actionable tips to your inbox - Strategies to get noticed and heard - Tactics to build a powerful network What you'll gain: - Turn ideas into r

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TEARING DOWN SILOS BY BUILDING COLLABORATION ACROSS DEPARTMENTS

The DiJulius Group

*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.

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Navigating FERC orders: Strategies for successful transmission development

West Monroe

Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Introducing The Forrester High Performance IT Capability Assessment

Forrester's Customer Insights

Forrester has introduced two major innovations this year for technology leaders and practitioners: High Performance IT, and the IT Reference Capability Map. Now, I am pleased to announce we have brought them together in a unique assessment tool, Forrester’s High-Performance IT Capability Assessment.

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Vermeiden Sie Missverständnisse bei der Customer Journey

Forrester's Customer Insights

Erfahren Sie, warum die Vermengung von Customer Journeys mit Lebenszyklen, Prozessen oder Kampagnen Ihr Unternehmen daran hindert, die Kundenperspektive zu verstehen, die Erfahrungen Ihrer Kunden verschlechtert und den Erfolg Ihres Unternehmens untergräbt.

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Navigating FERC orders: Strategies for successful transmission development

West Monroe

Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.