The DiJulius Group

JULY 28, 2024

*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.

Employee Experience 91

Employee Experience Groups Culture 91

DCX

JULY 28, 2024

Exclusive Content for Paid Subscribers of the DCX Newsletter Get 30 day free trial Weekly inspiration, education, and coaching for customer-obsessed leaders. NEW FROM DCX: Unleash Your CX Impact in Less than 30 Days Struggling to create a customer-centric culture? Ready to lead real change? The FREE "30 Days to Greater Influence" course delivers: - Daily actionable tips to your inbox - Strategies to get noticed and heard - Tactics to build a powerful network What you'll gain: - Turn ideas into r

Hotels 52

Hotels User Experience Connections Banking 52

The DiJulius Group

JULY 28, 2024

*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.

Employee Experience 87

Employee Experience Groups Culture 87

West Monroe

JULY 28, 2024

Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.

Strategy 52

Strategy Resources Transportation Study 52

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Forrester's Customer Insights

JULY 28, 2024

Forrester has introduced two major innovations this year for technology leaders and practitioners: High Performance IT, and the IT Reference Capability Map. Now, I am pleased to announce we have brought them together in a unique assessment tool, Forrester’s High-Performance IT Capability Assessment.

Innovation 34

Innovation Tools Technology Customers 34

Forrester's Customer Insights

JULY 28, 2024

Erfahren Sie, warum die Vermengung von Customer Journeys mit Lebenszyklen, Prozessen oder Kampagnen Ihr Unternehmen daran hindert, die Kundenperspektive zu verstehen, die Erfahrungen Ihrer Kunden verschlechtert und den Erfolg Ihres Unternehmens untergräbt.

Customer Journeys 32

Customer Journeys Customers Customer Experience 32

West Monroe

JULY 28, 2024

Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.

Strategy 40

Strategy Resources Transportation Study 40