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*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.
Exclusive Content for Paid Subscribers of the DCX Newsletter Get 30 day free trial Weekly inspiration, education, and coaching for customer-obsessed leaders. NEW FROM DCX: Unleash Your CX Impact in Less than 30 Days Struggling to create a customer-centric culture? Ready to lead real change? The FREE "30 Days to Greater Influence" course delivers: - Daily actionable tips to your inbox - Strategies to get noticed and heard - Tactics to build a powerful network What you'll gain: - Turn ideas into r
*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.
Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Forrester has introduced two major innovations this year for technology leaders and practitioners: High Performance IT, and the IT Reference Capability Map. Now, I am pleased to announce we have brought them together in a unique assessment tool, Forrester’s High-Performance IT Capability Assessment.
Our annual e-book dives into several distinct yet interconnected trends that are found throughout today’s technology landscape. Learn what we’re seeing, why it matters, and what actions your company should be taking to be best positioned for what comes next. Download the e-book × 2-Minute Takedown: 1. The New Productivity Paradigm While AI’s integration into the workplace is not novel, its applications are now more sophisticated, significantly augmenting human capabilitie
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Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
Our annual e-book dives into several distinct yet interconnected trends that are found throughout today’s technology landscape. Learn what we’re seeing, why it matters, and what actions your company should be taking to be best positioned for what comes next. Download the e-book × 2-Minute Takedown: 1. The New Productivity Paradigm While AI’s integration into the workplace is not novel, its applications are now more sophisticated, significantly augmenting human capabilitie
Erfahren Sie, warum die Vermengung von Customer Journeys mit Lebenszyklen, Prozessen oder Kampagnen Ihr Unternehmen daran hindert, die Kundenperspektive zu verstehen, die Erfahrungen Ihrer Kunden verschlechtert und den Erfolg Ihres Unternehmens untergräbt.
Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.
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