C3Centricity

DECEMBER 27, 2024

Modern consumers are no longer satisfied with generic experiences. They expect brands to know their preferences, anticipate their needs, and deliver tailored solutions that feel relevant and meaningful. Hyper-personalisationa strategy that uses advanced analytics, real-time data, and artificial intelligence (AI)is enabling companies to meet these expectations.

Consumers 156

Consumers Loyalty Brands Analytics 156

BirdEye

DECEMBER 27, 2024

Your restaurant’s online reputation is now as vital as your menu. While creating exceptional food and dining experiences remains at the core, success increasingly depends on how well you can inspire happy customers to share their experiences through online reviews. Many restaurant owners excel at serving guests but struggle to convert these positive moments into reviews that attract new customers.

Multi-Channel 52

Multi-Channel Social Media Feedback Analysis 52

SurveySensum

DECEMBER 27, 2024

Acquiring new customers is essential for growth, but retaining your existing ones is not only more cost-effective – its a proven way to boost profits. In fact, by increasing the customer retention rate by 5% , businesses find that they can grow their profits anywhere between 25-95%. The financial benefits that come from improving customer satisfaction and retention are certainly evident.

Technology 52

Technology Call Center Customer Satisfaction CRM 52

Zonka Feedback

DECEMBER 27, 2024

Did you know that over 1,443 hospitals in India have earned NABH accreditation? This isnt just a certificate on the wall its a promise to patients that theyll receive safe, high-quality care every time they visit.

Feedback 52

Feedback Hospitality Survey 52

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap

Zonka Feedback

DECEMBER 27, 2024

Did you know that over 1,443 hospitals in India have earned NABH accreditation? This isnt just a certificate on the wall its a promise to patients that theyll receive safe, high-quality care every time they visit.

Feedback 52

Feedback Hospitality Survey 52