ECXO

DECEMBER 25, 2024

Growth vs. Customer Experience: A Dilemma? In the sometimes lunatic world of business, companies often find themselves walking a tightrope between the relentless pursuit of growth and the need to create outstanding customer experiences. It can feel like a tug-of-war, where the push to scale revenue, grab a bigger slice of the market, and stay ahead of the competition sometimes clashes with the time, effort, and resources required to ensure customers feel valued and satisfied.

Customer Experience 156

Customer Experience Customer Journeys Social Media e-support 156

Optimove

DECEMBER 25, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: With the years busiest shopping season in full swing, one day stands out for its immense untapped potential: Boxing Day. While Black Friday dominates the US retail landscape as the ultimate shopping holiday, Boxing Day occurs the day after Christmas, on December 26 th , and has long been a major shopping day in the UK, Canada, Australia, and New Zealand.

Sales 52

Sales Strategy Gamification Retail 52