AWS Machine Learning

DECEMBER 1, 2024

As developers gear up for re:Invent 2024, they again face the unique challenges of physical racing. What are the obstacles? Let’s have a look. In this blog post, I will look at what makes physical AWS DeepRacer racing—a real car on a real track—different to racing in the virtual world—a model in a simulated 3D environment. I will cover the basics, the differences in virtual compared to physical, and what steps I have taken to get a deeper understanding of the challenge.

How To 95

How To Video Software Training 95

ShepHyken

DECEMBER 1, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Top 30+ Customer Experience Statistics to Know in 2025 by Viraj Mahajan (Notta) If you were to list a business’s most crucial operations in 2024, customer service would probably be among the most important ones.

Customer Journeys 74

Customer Journeys Customer Service Trends Social Media 74

DCX

DECEMBER 1, 2024

Inspiration, education, and coaching for customer-obsessed leaders. Welcome to this week's roundup of customer experience insights! How does your CX stand out from the crowd? What’s one way you’re breaking the mold to create lasting connections? This week’s links dive into how authenticity, connection, and long-term thinking can transform CX.

Fashion 52

Fashion Trends Connections Culture 52

AWS Machine Learning

DECEMBER 1, 2024

We are excited to announce the availability of Cohere’s advanced reranking model Rerank 3.5 through our new Rerank API in Amazon Bedrock. This powerful reranking model enables AWS customers to significantly improve their search relevance and content ranking capabilities. This model is also available for Amazon Bedrock Knowledge Base users. By incorporating Cohere’s Rerank 3.5 in Amazon Bedrock, we’re making enterprise-grade search technology more accessible and empowering organizations to enhanc

Knowledge Base 114

Knowledge Base Hospitality Ecommerce Analysis 114

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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