Sun.Mar 16, 2025

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DCX Links | March 16, 2025

DCX

📌🚀 Turn Every Team into Customer Champions Ready to cultivate a customer-obsessed culture? A CX Leader’s Guide to Organizational Buy-In is your playbook for ensuring that every department—customer service, sales, product, tech, finance, HR, and beyond—puts customers at the center of everything it does. Learn how to rally every department around customer obsession, click the button below to get started: Download the Free Guide Welcome to the DCX roundup of custom

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NPS Relationship Survey: Questions, Best Practices & Strategies for Long-Term Customer Loyalty

Zonka Feedback

If you were to measure the true health of your customer relationshipsnot just how they feel after one interaction, but how they perceive your brand over timehow confident would you be in the results?

NPS 52