AWS Machine Learning

NOVEMBER 24, 2023

In today’s ever-evolving world of ecommerce, the influence of a compelling product description cannot be overstated. It can be the decisive factor that turns a potential visitor into a paying customer or sends them clicking off to a competitor’s site. The manual creation of these descriptions across a vast array of products is a labor-intensive process, and it can slow down the velocity of new innovation.

Ecommerce 113

Ecommerce Apparel e-support Retail 113

Zonka Feedback

NOVEMBER 24, 2023

In a world where genuine opinions are often tethered to personal identities, the freedom of anonymity paves the way for unfiltered truth. The ability to express thoughts without the weight of identification is a catalyst for candid feedback—a cornerstone of growth for businesses and organizations.

Feedback 59

Feedback Tools Management 59

AWS Machine Learning

NOVEMBER 24, 2023

This post is co-written with Marc Neumann, Amor Steinberg and Marinus Krommenhoek from BMW Group. The BMW Group – headquartered in Munich, Germany – is driven by 149,000 employees worldwide and manufactures in over 30 production and assembly facilities across 15 countries. Today, the BMW Group is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.

Groups 89

Groups Self Service Policies Analytics 89

SurveySparrow

NOVEMBER 24, 2023

Cyber Monday is right around the corner and the business world is buzzing with exclusive deals! Let’s explore the latest offers from top SAAS platforms to supercharge your operations. Let the savings begin! Top 10 Must-Have Cyber Monday SaaS Deals Platform Discount Offered Validity Internxt 91% 13 Nov – 30 Nov 2023 Scalenut 60% Until Dec 1, 2023 Plerdy 50% 24 Nov – 1 Dec 2023 Snov.io 50% 20 Nov – 1 Dec 2023 Bolddesk 50% 1 Nov – 5 Dec 2023 Booknetic 50% Nov 20 –

Multi-Channel 52

Multi-Channel Knowledge Base Analytics Analysis 52

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Retail

Magellan Solutions

NOVEMBER 24, 2023

Hear ye, hear ye! A 5% increase in customer retention can increase business profits by up to 95%! How? Customer satisfaction can influence customer loyalty, retention, and referrals. These, in turn, can increase a business’s revenue. Moreover, it’s a lot cheaper to retain existing customers than to acquire new ones. Specifically, it takes five to 25 times more resources to get leads!

Customer Experience 52

Customer Experience Government Multi-Channel Customers 52

SurveySensum

NOVEMBER 24, 2023

When there is a big decision to be taken, for example, buying a new phone or looking for rentals, who do you ask first? – Your family and friends. This is because I trust and value our friends and family above others. And believe it or not more than 70% of customers trust their friends and family when it comes to product recommendations. This is why businesses need to pay attention to their NPS score.

NPS 52

NPS Analytics Case Study Analysis 52

SmartKarrot

NOVEMBER 24, 2023

In the dynamic realm of B2B, where every move counts, mastering the art of upselling is no longer a mere choice but a strategic imperative. As a seasoned customer success expert navigating the intricate landscapes of technical and highly educated users, I’ve witnessed firsthand the transformative power of upselling in achieving account expansion and fueling revenue growth.

B2B 10

B2B Strategy ROI Return on Investment 10

AWS Machine Learning

NOVEMBER 24, 2023

This post was co-written with Greg Benson, Chief Scientist; Aaron Kesler, Sr. Product Manager; and Rich Dill, Enterprise Solutions Architect from SnapLogic. Many customers are building generative AI apps on Amazon Bedrock and Amazon CodeWhisperer to create code artifacts based on natural language. This use case highlights how large language models (LLMs) are able to become a translator between human languages (English, Spanish, Arabic, and more) and machine interpretable languages (Python, Java,

Software 104

Software Examples System Data 104

AWS Machine Learning

NOVEMBER 24, 2023

Amazon SageMaker Canvas is a rich, no-code Machine Learning (ML) and Generative AI workspace that has allowed customers all over the world to more easily adopt ML technologies to solve old and new challenges thanks to its visual, no-code interface. It does so by covering the ML workflow end-to-end: whether you’re looking for powerful data preparation and AutoML, managed endpoint deployment, simplified MLOps capabilities, and ready-to-use models powered by AWS AI services and Generative AI, SageM

Metrics 111

Metrics Resources Analysis How To 111

Speaker: Carolyn Clark and Miriam Connaughton

The future of HR is here, and it's all about collaboration, innovation, and impact. Join us for a forward-thinking session where seasoned experts Miriam and Carolyn will share insights and practical strategies to help you stay ahead of evolving HR trends. Discover how to build strong partnerships with internal teams to craft a transparent, authentic, and connected workforce experience.

Employee Experience