InMoment XI
APRIL 25, 2024
Did you know that over half of financial services consumers say they have low trust in their provider? And, of those consumers, only 34% of them would recommend their brand to friends and family. Financial services providers are tasked with a unique challenge. Since finances are such a personal part of our lives, consumers in the industry are the most withholding of their trust.
AWS Machine Learning
APRIL 25, 2024
Organizations across industries are using automatic text summarization to more efficiently handle vast amounts of information and make better decisions. In the financial sector, investment banks condense earnings reports down to key takeaways to rapidly analyze quarterly performance. Media companies use summarization to monitor news and social media so journalists can quickly write stories on developing issues.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
APRIL 25, 2024
Learn more about Colin Shaw : Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Once upon a time… These four words are the unmistakable beginning of a story, and if there is one thing we humans love, it’s stories. We love them in our news, in our dinner conversations, and even in our commercials.
AWS Machine Learning
APRIL 25, 2024
Speaker diarization, an essential process in audio analysis, segments an audio file based on speaker identity. This post delves into integrating Hugging Face’s PyAnnote for speaker diarization with Amazon SageMaker asynchronous endpoints. We provide a comprehensive guide on how to deploy speaker segmentation and clustering solutions using SageMaker on the AWS Cloud.
Speaker: Becky Parisotto
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Forrester's Customer Insights
APRIL 25, 2024
As the EU grinds the gears into action on the AI Act, the UK and US recently announced a “landmark agreement” on AI testing that broadly glosses over the lack of any firm governmental action in either country (other than executive orders and some Bletchley Park posturing last year). But do UK consumers care?
Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
Centercode
APRIL 25, 2024
Revisit the best moments from Centercode's latest user group featuring special guests from Corsair and Bose.
2020 Research
APRIL 25, 2024
Join our webinar as we spotlight Women's Health Month by delving into the findings of Sago's recent women's health omnibus survey.
Magellan Solutions
APRIL 25, 2024
As your business grows, integrating technology to automate processes becomes essential. The challenge arises if you find it difficult to provide technical support while managing core operations. You may have heard about technical support outsourcing as an option since hiring an in-house support team to handle technical support is associated with significant financial investment that may burden small and medium enterprises (SMEs).
CSM Magazine
APRIL 25, 2024
In today’s fast-paced market, businesses across the UK face numerous hurdles in attracting and retaining customers. With the advent of digital technology and social media, customer expectations are higher than ever. Businesses must navigate these waters carefully to build a loyal customer base. Here are some of the biggest challenges businesses encounter and strategies to overcome them.
Speaker: Carolyn Clark and Miriam Connaughton
The future of HR is here, and it's all about collaboration, innovation, and impact. Join us for a forward-thinking session where seasoned experts Miriam and Carolyn will share insights and practical strategies to help you stay ahead of evolving HR trends. Discover how to build strong partnerships with internal teams to craft a transparent, authentic, and connected workforce experience.
5CA
APRIL 25, 2024
The post The Front Lines of Gaming: Overcoming Player Support Hurdles in 2024 appeared first on 5CA.
Forrester's Customer Insights
APRIL 25, 2024
Fellow Americans, the FCC has re-instated the regulations known as Net Neutrality repealed 7 years ago. This move continues to be a magnet for political debate by those on both extremes. Our message hasn’t changed: Ignore those people. They are only wasting your time.
Forrester's Customer Insights
APRIL 25, 2024
Generative KI bietet risikobewussten CX-Führungskräften eine enorme Chance, das Kundenerlebnis zu verbessern und Arbeitsabläufe zu optimieren.
Advertisement
Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Forrester's Customer Insights
APRIL 25, 2024
Führungskräfte im B2B-Marketing müssen mit dem Potenzial von KI rechnen, bestimmte Mitarbeiterzahlen, Rollen, Verantwortlichkeiten und Aktivitäten zu ersetzen.
Expert insights. Personalized for you.
195 
Let's personalize your content