ShepHyken
OCTOBER 20, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How To Make Your Customer Strategy Fun by Chip Bell (Forbes) Is your organization about fun? How often do your customers giggle?
DCX
OCTOBER 20, 2024
Exclusive Newsletter for Premium Subscribers Weekly inspiration, education, and coaching for customer-obsessed leaders. Welcome to this week's roundup of customer experience insights! Is AI about to transform everything we know about CX? As I was digging through the latest news and trends, one thing stood out—AI is everywhere in customer experience right now.
DCX
OCTOBER 20, 2024
Exclusive Newsletter for Premium Subscribers Weekly inspiration, education, and coaching for customer-obsessed leaders. Welcome to this week's roundup of customer experience insights! Is AI about to transform everything we know about CX? As I was digging through the latest news and trends, one thing stood out—AI is everywhere in customer experience right now.
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