Sun.Nov 24, 2024

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DCX Links | November 24, 2024

DCX

Exclusive Newsletter for Premium Subscribers Weekly inspiration, education, and coaching for customer-obsessed leaders. LAST CHANCE: FREE FOR NOVEMBER: Try Before You Subscribe: This Month’s DCX Links Are on the House! Premium Subscribers usually get exclusive access to DCX Links, but this month, it’s open to all. Explore the insights that keep CX leaders informed and inspired.

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Are Restroom Ratings Enough? From Apps to Action

Opinionator

Introduction Restroom ratings are a common way to judge how good a public restroom is. There is a whole industry involved in collecting feedback and publishing the results. Things like cleanliness, having the right supplies, and comfort are really important for making customers happy. Rating apps and other technologies provide feedback and evaluations.